Reference

How 1bet365 Handles Your Personal Information

Your account data — including your name, contact details, and payment activity across bKash, Nagad, and Rocket — is handled with clear purpose and no unnecessary sharing.

Data collected only for account purposesbKash, Nagad, Rocket payment data protectedYour right to access your own recordsContact us to request data changesEligibility subject to local law
Explore the Lobby Read FAQ
1bet365 How 1bet365 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, correct something that looks wrong, or ask us to delete records you believe we no longer need, you can reach our support team directly. We aim to respond to data-related requests within a reasonable timeframe. Your request should include your registered account email or phone number so we can locate your records without delay.

Team online

Email Support

Send your data access or correction request to our support email with your registered account details. We will acknowledge receipt and follow up with next steps.

Live Chat

Open the live chat from your account dashboard and ask for a privacy or data request. A support agent will guide you through the steps to verify your identity and process the request.

Account Dashboard

Some data corrections — like your phone number linked to your bKash or Nagad wallet — can be updated directly inside your account settings without needing to contact support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard security measures to protect the data stored in your account. Payment transaction records from bKash, Nagad, and Rocket are handled through encrypted connections. Cookies on the platform are used to keep your session active and to remember your account preferences — not to build advertising profiles. You can adjust cookie settings through your browser at any time, though doing so may affect how the site functions on your device.

Encrypted Connections

All data exchanged between your device and our platform — including bKash and Nagad payment steps — travels over SSL-encrypted connections to reduce interception risk.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your display preferences. We do not use cookies to track your activity across other websites.

Data Retention

We keep your account data while your account is active. Once an account is closed, we retain only the records required by applicable obligations, then delete the rest on a rolling schedule.

Third-Party Access

Payment processors handling your Rocket, Nagad or bKash transactions receive only the data needed to complete the transfer. No marketing or analytics third parties receive your personal account data.

Privacy Policy Questions Answered

These questions cover what we get asked most about account data, payment records, and your rights under this policy. If your question is not here, use the live chat or email our support team with your registered details.

We collect your name, email address, phone number, and the payment details associated with your chosen wallet — bKash, Nagad, or Rocket — along with transaction history linked to your account.

We share data only with payment processors and identity verification services needed to run your account. We do not sell your personal data or pass it to marketing companies.

Contact our support team via live chat or email with your registered account phone number or email. We will confirm your identity and provide the records we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove data we are not legally required to retain. Some transaction records must be kept for compliance reasons before full deletion applies.

Payment data travels over SSL-encrypted connections. Wallet details are used only to route your transaction and are not stored beyond the record required to document the completed transfer.

Access to this platform and the data rights available to you depend on your local law and eligible regions. We recommend checking whether the service is accessible under the laws where you are located.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfo1Bet365 GlossaryAccount1bet365 Login

Related pages

1bet365 Bangladesh Eligible Region Note Bangladesh About Us 1Bet365 Banking Bangladesh Mobile Lobby 504